We take seriously the trust placed in us to provide treatment during these times. Do not hesitate to reach out to us with questions or concerns about our safety protocols. Serenity Lane has a special responsibility for the well-being of our patients, and as CEO I am also responsible for our staff and volunteers. We know it is difficult to be separated during an already challenging time, however, we also know that your support and encouragement of adherence to this guidance can make a difference in effective engagement in treatment for everyone involved. We are grateful for the cooperation of our patients and families. Our Director of Nursing meets weekly with patients to address concerns, communicate new rules as needed and explore creative ways to help patients be safe and comfortable. We regularly communicate the necessity of following safety protocols with our staff, patients and volunteers through emails, posted signage and in-person meetings. The risk from COVID-19 cannot be eliminated however, with careful adherence to the safety and health protocols outlined by the Oregon Health Authority - including social distancing, mask wearing and the restriction of non-essential visitors- we believe it can be managed effectively. We have done a great deal of planning and work to make Serenity Lane safe in light of the current pandemic. 3) Is it safe to come to Coburg for treatment? I am worried about exposing myself to COVID-19.ĭear Patients, Family Members and Referents,.2) I have concerns about my privacy being protected if I utilize a telehealth or Zoom meeting for my treatment.1) I want to get into treatment but I would rather not leave my home or travel.A message from our CEO in light of the COVID-19 pandemic.
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